Calico Connect — Help & Support

Office: 10518A Connecticut Ave, Suite 2, Kensington, MD 20895

Hours: Monday to Friday, 8 AM to 5 PM

For an emergency at one of your sites (water leak, no heat, electrical hazard), call us — don't wait for an app booking.

Common questions

I can't sign in. Check your email or username and password. Forgot your password? Email or call us and we'll reset it.
How do I book a repair? In the app: Book → choose the location, say what's wrong, pick a day and morning or afternoon, add photos if you can. We'll confirm the time.
How do I get a quote? Upload your plans (PDF or photos) in the app or on the portal, or email them to build@calicoinc.com. Our team reviews them and replies within 2 business days.
Where are my projects? In the app under Projects, or on the web at calicoinc.com/portal.
How do I delete my account? In the app: Account → Delete account, or email us.
Privacy: calicoinc.com/privacy · Terms: calicoinc.com/terms